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CORONAVIRUS & DENTISTRY STATUS UPDATE

TO SAFEGUARD THE HEALTH AND SAFETY OF EVERYONE,  WE ARE NOT PERMITTED TO SEE PATIENTS UNTIL WEEK COMMENCING JUNE 8TH.  

WE ARE, HOWEVER, AVAILABLE BETWEEN 9AM AND 3PM MONDAY TO FRIDAY WITH A DENTIST AND NURSE ON HAND TO TALK TO PATIENTS WHO NEED ADVICE OR WHO HAVE AN EMERGENCY. YOU DO NOT NEED TO HAVE ATTENDED OUR PRACTICE IN ORDER TO ACCESS THIS ADVICE SERVICE.

THE NUMBER TO CALL IS

01992 505828 between 09.00 - 15.00 Monday - Friday

07582 288531 between 15.00 - 17.00 Monday - Friday

IF IT'S ESSENTIAL FOR YOU TO BE SEEN OUR DENTIST WILL REFER YOU TO AN URGENT CARE CENTRE. 

PLEASE DO NOT CALL 111 DURING 08.00 AND 17.00 BUT USE THE NUMBERS ABOVE.

OUT-OF-HOURS 

AFTER 5PM, AT WEEKENDS AND ON BANK HOLIDAYS IF YOU HAVE AN EMERGENCY AND CAN'T WAIT UNTIL OUR NEXT OPENING TIME PLEASE CALL NHS 111 

IMPORTANT INFORMATION:  RESUMING THE SERVICE AFTER JUNE 8TH 

BEFORE WE CAN MAKE ANY APPOINTMENTS WE MUST FIRST IMPLEMENT THE GUIDANCE ISSUED TO THE PROFESSION ON 1ST JUNE DESIGNED TO MAKE YOUR VISIT TO OUR PRACTICE AS SAFE AS POSSIBLE. 

OUR STAFF NEED SPECIAL COVID-19 TRAINING AND WE FACE MANY CHALLENGES OBTAINING THE UPGRADED PPE.

ACCESS TO OUR SERVICE WILL THEN BE ASSESSED BY OUR DENTISTS WITH PRIORITY GIVEN TO PATIENTS ENDURING PAINFUL CONDITIONS, BROKEN TEETH ETC.

PLEASE DO NOT HESITATE TO CALL IF YOU HAVE AN EMERGENCY: OUR CLINICIANS WILL ASSESS YOUR NEEDS SYMPATHETICALLY IN ACCORDANCE WITH AGREED CRITERIA.  PROVIDING YOUR CONDITION MEETS SET CRITERIA  WE WILL ARRANGE TO SEE YOU AS SOON AS WE CAN.

CHECK-UPS AND ROUTINE DENTAL MATTERS

HAVING BEEN CLOSED FOR TEN WEEKS WE REGRET IT MAY BE SEVERAL WEEKS BEFORE WE CAN BEGIN TO BOOK ROUTINE 'CHECK-UPS'.  THIS IS TO ALLOW US TIME AND SPACE TO ADDRESS THE BACKLOG OF TREATMENTS.

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.  PLEASE BE ASSURED WE'LL DO ALL WE CAN TO GET THE SERVICE RUNNING SMOOTHLY WITHIN THE CONFINES AND PACE OF THE NEW OPERATING PROCEDURES WE ARE DUTY BOUND TO FOLLOW.

CHANGING THE WAY WE SEE YOU

YOUR FUTURE VISITS TO OUR PRACTICE WILL INVOLVE A CHANGED MODEL OF DELIVERY.  WE WILL COMMUNICATE WITH YOU IN ADVANCE OF YOUR APPOINTMENT WITH MORE INFORMATION.

THIS ADVICE IS UPDATED REGULARLY SO DO CHECK BACK FOR THE LATEST UPDATES.

Team Hudson's

Last Updated: MONDAY 1ST JUNE 2020

Thank you for visiting our website.  We hope you find it informative and useful.

Opening Hours: (suspended during Coronavirus pandemic)

Monday 08-00 to 17.30, then 18.00 to 20.00 (pvt & hygiene patients)

Tuesday 08-00 to 17.30

Wednesday 08.00 - 17.30 then 18.00 - 20.00 (pvt & hygiene patients)

Thursday 08.00 - 17.00 

Friday 08.00 - 16.00 

Saturday 08.30- 12.00 (hygiene)

Bank Holidays: The Practice closes on bank holidays INCLUDING Good Friday, Easter Monday & New Year's Day

Out of Hours and Emergencies: The NHS 111 can give emergency dental advice and, if necessary, referral to an out-of-hours dentist. DENPLAN members can call DENPLAN'S emergency help line on 0800 844999

Comments on our Service:

Our Practice Manager welcomes your feedback in person at the practice, by telephone or to practicemanager@hudsonsdentalcare.co.uk

You can also comment on our service using the 'Feedback' window above.

Complaints:

If something's not right please tell us so that we can address it and learn from it.  We follow a nationally recognised process for managing complaints which you can read or download here

Data Protection and Privacy Notice:

Hudson's Dental Care respects the privacy of its patients and complies with all prevailing data protection law.  You can read and download a copy of our Privacy Notice from the 'Downloads' window above.

The Wand – dentistry WITHOUT the injection

Recognising that many people are anxious about injections, we can undertake much dental work without using a traditional injection syringe. This is thanks to a technologically advanced device we've bought called The Wand which enables us to numb a tooth in a more comfortable way without needing to use a traditional injection (£12.50 charge applies). We believe we are the only dental practice in Hertford to offer its patients this more comfortable alternative to a dental injection.

Read more about it here

To make an appointment please call 01992 505828 or e-mail reception@hudsonsdentalcare.co.uk